General Terms & Conditions

For Private Individuals

General

  1. The Language Corner general terms and conditions apply to all agreements between Language Corner, having its registered seat at Jacob van Lennepstraat 243B, 1053 JD, Amsterdam (“Language Corner”), and any person (“Student”) purchasing course(s), training(s), classes, or similar services (“Courses”).
  2. The Courses can be distinguished in (i) courses with a fixed schedule and fixed starting date (“Group Courses”) and (ii) classes with a schedule to be arranged between Language Corner and the Student (“Private Lessons”).
  3. The Agreement starts of the date that the Student wishing to participate in a Course when the Student (i) subscribes for a Course (“Enrolment”) and (ii) The Student has paid the Course Fees. The Confirmation of Enrolment, together with these Terms, are hereinafter to be referred to as “Agreement”.

Enrolment

Enrolment for a Course can be done either (i) online through the website by ordering a Course, (ii) by signing an enrolment form or (iii) by a verbal agreement. The Student will receive a written confirmation (e-mail or on paper) of the Enrolment (“Confirmation of Enrolment”). With Private Lessons the invoice sent to the Student can be seen as the Confirmation of Enrolment.

Courses

Proficiency level group courses

  1. The Group Courses provided by Language Corner are divided in different proficiency levels. Students may require an entry level before being admitted to a Course. Admittance to the Course (other than starting level) the Student has enrolled to, can be conditional upon the Student passing the intake test based upon said entry level requirements, to be assessed by Language Corner.
  2. During the Course the Student has enrolled to, the Student may request to be transferred to a different proficiency level. Language Corner shall honour such request in case all of the following apply: (i) The second lesson of the current Course has not taken place yet; and (ii) the Student has not requested for a transfer previously; and (iii) there’s capacity to fit the Student in the class for the proficiency level the Student has requested; and (iv) the Student has reached the entry level of the requested proficiency level.

Certificate

The Student will receive a Certificate of Participation (“Certificate”) when they have successfully completed a Group Course. A Group Course is successfully completed when the Student attended at least 75% of the lessons in the group course. In case a level consists of multiple parts, Students will only receive a Certificate if all parts are successfully completed.

Location

Courses take place at the location which is stated in the confirmation of the Agreement. The standard location of the classes is at Rietwijkerstraat 10, 1059 VZ in Amsterdam. If there are no classrooms available at this location, Language Corner reserves the right to relocate its Courses to another facility within the city of Amsterdam.

Public Holidays

Classes may take place on public holidays. All Course dates are communicated online prior to the Student and therefore the Students assumes responsibility for the selection of the Course including its Course dates.

Transfer and change of teacher

  1. Students may request to be transferred to a later session during the term of the Group Course the Student has enrolled to for reasons within the Student’s control. These reasons can include but are not limited to: work schedule, travel, vacation, personal reasons. Before the start of the course this request will be granted free of charge. If this request is made after the first but before third lesson there is an additional fee of € 75. If this request is made after the third but before the sixth lesson there is an additional fee of € 100. After the sixth lesson there can be no transfer to a later session.
  2. With Private Lessons the Student has the possibility to request a change of the assigned teacher with a maximum of two times. The request for another teacher should be done in writing (by post or e-mail). From the moment Language Corner receives the request, Language Corner has 14 days to assign another teacher to the Student. In case no alternative teacher is available Language Corner reserves the right to refund the Student for the remaining hours paid by the Student.

Conduct

Language Corner reserves the right to dismiss any Student displaying unacceptable, discriminating, racist, sexual, aggressive or other inappropriate behaviour to the reasonable opinion of Language Corner, at any time, without the Student being entitled to any form of refund, compensation or damages.

Prices and payment conditions

  1. The prices of the Courses and Private Lessons are listed on Language Corner’s website. All prices stated on the website are in EURO and are inclusive of VAT. Language Corner cannot be held responsible for typographical mistakes.
  2. All the Courses to be attended by the Student must be paid prior to the starting date. Payment can be done either directly through the website of Language Corner, with PIN at Language Corner’s registered office or by wire transfer to Language Corner’s bank account (NL93KNAB 0254 9286 84, Language Corner) stating the Student’s name.
  3. Language Corner shall provide invoicing in case the Student is representing a legal entity. Students enrolling on a personal title shall receive a payment receipt upon confirmed payment as stated above.

Cancellation

Cancellation by the Student

  1. The Student’s inability to attend a class (or entire Course) of a group course is at risk of the Student and Language Corner has no obligation to refund any (part of) Course Fees.
  2. The Student may cancel the Agreement with immediate effect up to fourteen (14) days from the date of Enrolment for convenience by submitting written (e-mail or post) notice to Language Corner of such termination. In case the payment is already made, the Student shall receive a full refund. However, aforementioned termination right shall expire upon the moment the Students attends its first class under the Course.
  3. The Student may cancel the Course up to 10 days before the start of the course and receive a full refund.
  4. Notwithstanding the Student’s right under section 1 and 2 above, the Student may request cancellation of its subscription to a Course by submitting such request in writing (by post or e-mail) to Language Corner. Acceptance of such termination request shall be at Language Corner’s sole discretion.
  5. In the event of circumstances beyond the Student’s reasonable control (such as illness which permanently inhibits a student from participating in the Course, an accident or death) the Course Fee will be reimbursed, upon receipt of a written request for cancellation and the Student has provided valid evidence of such occurrence, on a pro rata basis.
  6. The Private Lessons will be scheduled by common consent between the assigned teacher and the Student. Private lessons can be rescheduled if the Student gives at least 24 hours’ notice. The rescheduled lesson should take place within 14 days. There is a maximum of 2 lessons per 90 days that can be rescheduled for free.

Cancellation by Language Corner

Language Corner reserves the right to cancel any scheduled Group Course up to 24 hours prior to the scheduled start of such Course in case the number of enrolled Students for such course falls below the threshold for such Course. In such case Language Corner shall give the Student the opportunity to select either a refund or to enrol in another Group Course. Language Corner maintains the following threshold: Group Courses start with the minimum of four students.

Rescheduling by Language Corner

Save for Language Corner’s aforementioned right to cancellation, Language Corner may postpone the Group Course up to 24 hours prior to the scheduled start of the Course. In this case the Student will be given the opportunity to enrol in a different course or receive a full refund of the Course Fee. The refund will only be paid out after the enrolment period has ended, being one week after the scheduled starting date of the Course.

Refunds

Refunds are wire transferred from the Language Corner bank account within 5 workdays of receipt of communication and/or proof concerning stated above.

Communication

  1. All notices, under the agreement, to Language Corner are to be made either by post addressed to Language Corner at Rietwijkerstraat 10, 1059 VZ, Amsterdam or via e-mail to info@languagecorner.nl.
  2. Language Corner shall respond to all communication received either by post, e-mail or phone which requires response within 5 workdays from receipt of such communication.
  3. Language Corner shall only use the personal information of Students for the following purposes: (i) for registration and enrolment of the Student in the course; (ii) newsletters and commercial offers from Language Corner (not from any other third party); and (iii) any other communication from Language Corner relevant for the Student.
  4. If Students don’t want to receive any newsletters, commercial offers or any other communication from Language Corner, they can send Language Corner a written request. Personal information then will only be used for registration and enrolment.

Limitation of liability

  1. Language Corner shall not be liable under any agreement for any indirect, special, incidental, punitive or consequential damages, or any other similar damages under any theory of liability (whether in contract, tort, strict liability or any other theory). Further, Language Corner shall not be liable, in any way, for theft, damage or loss of the Student’s personal effects.
  2. The Student assumes all responsibility for the selection of the Course necessary to achieve the Student’s intended results, and for the use and results of the Course. Language Corner makes no warranty for any Course to be fir for any intended purpose.

Image use

  1. Language Corner may take photos and videos of the Students for inclusion in promotional material (brochures, websites, etc.) unless the Student has explicitly communicated an objection to this upon enrolment.
  2. Language Corner, or its licensors, own all intellectual property in any work published either on its website, hardcopy hand-outs and digital works shown or provided to the Students. The Students shall not be allowed, without the prior written consent of Language Corner to copy, distribute, or use the materials in any other way as strictly necessary for successful completion of the Course.

Miscellaneous

  1. These Terms together with the Confirmation of Enrolment represents the entire agreement between the parties and supersedes any prior or current understandings, whether written or oral. If there is a conflict between these Terms and the Confirmation of Enrolment, the Confirmation of Enrolment will prevail.
  2. The Agreement will be governed by the laws of The Netherlands. The parties consent to the jurisdiction by the courts of Amsterdam for any claim relating to this Agreement. Notwithstanding the parties’ right to submit a claim to the courts of Amsterdam, the Student shall omit to try to resolve any dispute under the Agreement by submitting a formal complaint in accordance with Language Corner’s formal complaint procedure which shall be provided to the Student upon the Student’s earliest request.